Before CCIWBS can process your referral, we need to tell you what happens to your data. CCIWBS has a confidential in-house database where we store your data and clinical notes.
If your GP is in Islington, we also need to add your data to the NHS England database, where it is stored under your NHS number to help commissioners evaluate our service. We will also add your weekly questionnaires, but not your clinical notes, to the IAPTUS database.
Please be aware that the information you share with us is kept confidential. If you share information concerning current or potential harm to yourself or another person, we may need to inform other agencies so that the right support is provided. We will always try to contact you first to discuss this.
The information you provide will be stored for six years. Completing and submitting this form confirms your acceptance of our data-storage procedure.
For more information, read our confidentiality and data-sharing information (opens in a new window).
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Your Details
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What happens next
You can expect a first call within 7–10 working days to discuss the service, your requirements and any queries you may have.
After this call you will be booked in for an assessment appointment. Assessment appointments are 50 minutes long and available over the phone or in person.
There will be a further waiting time after the assessment to the counselling start depending on availability and individual requirements. This typically varies between three to eight weeks but may be longer.
If at any stage we have concerns about whether we are able to offer suitable counselling support to you, this will be explained to you and you will be sign-posted to other potentially suitable services or organisations.